PARTS-MALL — Official Parts-Mall Distributor · South Africa

Returns & Refunds

Refunds & exchanges

Local delivery is offered as a customer-service convenience. For any refund, return or exchange, please contact the branch you bought from to discuss the process.

How it works

🏬 Refunds and exchanges are handled in-store — a branch visit is required.

  • Refunds & exchanges require an in-store visit at the branch.
  • Please bring the part and your proof of purchase (invoice / order reference).
  • Contact your branch first to confirm the process and what to bring.

Delivery is a convenience service; it does not change the returns process — refunds and exchanges are completed in-store.

Contact the branch you bought from

Talk to your nearest branch right now

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